At Lawson Engineers, aftercare begins with training and the provision of the primary spares. We have a telephone helpline where the machine operator can talk directly to the designer for problem solving, help and advice.
Refurbishment and Upgrades
We refurbish and upgrade both our own machines and other manufacturers. With some customers we have an agreement that a machine returns to us after demobilisation for service and repair before travelling to the customers yard or next ship. We have three levels of refurbishment depending on the level of work that needs to be done and the customer budget. Given time and budget, we can extend the life of your machine by a decade or more. We also recommend that after 4-5 years at sea, all machines should be stripped down and examined. We can do that for you or we can assist your people.
Rope and Cable Spooling
As well as spooling at our works, we also hire out a spooling and tension rig to replace umbilicals, cables and other ropes at docksides. Typically we would send the machine and it would be met by our operators. We can spool cables up to 20 tonnes tension.
Service and Healthcheck
This can be done at Lawson Engineers or on site. The best method is to have the machine able to run and function test it against a schedule. A Lawson engineer can be sent to help you with this or we can perform the full activity.
We consider training to be mandatory and offer it during FAT and spooling on every machine at our works. This can also be undertaken on the ship or on your premises. Our training course is really practical with emphasis on understanding the machine and any errors that are likely to occur.
These range from the full ‘remote spares kit’ to a single spare needed in an emergency. It should be noted that the spares stock we carry is limited and generally intended for our production, but we do have a few of the long lead items that you may require.
One of the things that we provide for customers is replacement documentation sets after the original ones have become mislaid – a not uncommon experience with machines being moved from ship to ship.
This covers advice, problem solving, help for naval architects and engineers. Operators can ring in and speak to the designers which gives first hand information. (This is our preference).